I was very concerned about the onset of new back and neck pain and how it was impacting by ability to function. When I was diagnosed with possible myelomalcia – softening of the spine – my Nurse Case Manager really helped me understand my diagnosis and treatment plan. With ongoing phone support, we also discussed other potential causes of the pain, alternative treatments for my pain like physio and massage, and what my MRI results meant. My Nurse Case Manager also helped me prepare for appointments by ensuring I had the right questions to ask and access to local community services during the pandemic. Carepath’s larger network even helped me secure local specialist appointments faster. Thanks to my Nurse Case Manager, my spouse and I felt supported and in control and I was able to remain actively at work throughout diagnosis and treatment.
– Carepath Member