We handle and protect your personal health information in accordance with Ontario’s Personal Health Information Protection Act, 2004 (PHIPA) and any other laws that we are required to follow. We provide training, follow established policies, and take other steps to ensure that our staff and anyone else acting on our behalf protects your privacy.
Your request for care from us implies consent for our collection, use, and disclosure of your personal health information for the following purposes:
From time to time, we may communicate about your care with your other health care providers, including collecting, using, and disclosing your personal health information through electronic medical information systems (sometimes called electronic health records, eHealth records, electronic medical records, etc.). If you would like more information about the electronic medical information systems we use, please speak with our Privacy Contact.
Any use of your personal health information other than those mentioned above would require your express consent.
PHIPA provides you with certain rights related to your personal health information under our custody or control. Please communicate with our Privacy Contact for more information related to your rights:
For more information or to raise a concern about our privacy practices, please contact our Privacy Contact:
Name: Sherry Hnatyshyn
Phone: 416-595-2720 #34830
Mailing Address: 2101 Hadwen Road, Mississauga, ON, L5K 2L3
The Information and Privacy Commissioner of Ontario is responsible for making sure that privacy law is followed in Ontario. For more information about your privacy rights, or if you are unable to resolve an issue directly with our Privacy Contact and wish to make a complaint, contact:
Information and Privacy Commissioner of Ontario
2 Bloor Street East, Suite 1400
Toronto, ON M4W 1A8
If you are an employee looking to access Carepath services, please call 1-866-883-5956
When you contact Carepath, you will be connected with an intake specialist.