Carepath Mental Health Program
While greater public awareness has reduced some of the stigma of mental health, it can still be a challenge to seek help.
Unlike a bruise or broken arm, there’s nothing to show physically and sometimes we just waive the problem away, hoping we will feel happier soon. Then a few months passes. And the grief still hasn’t lifted. Or the anxiety gets worse. What do you do?
One thing you can do is find a knowledgeable and compassionate professional to guide you through the struggle. Or, to help your spouse or children, if they’re the ones who need support.
Experienced Health Clinicians
Our mental health clinicians are highly experienced in guiding clients through mental health difficulties and can help with a wide range of concerns such as:
Anxiety
Depression
Grief
Trauma
Addictions
Stress responses like PTSD
Relationship issues
Family issues
Parent-child challenges
Workplace problems
Emotional aspects (chronic physical illness, chronic pain)
As a 36-year-old married father of two, I didn’t know that low energy, trouble sleeping and fighting with my spouse was related to anxiety and depression until I contacted Carepath for help. My mental health clinician created a treatment plan with me and helped me to identify some goals. My plan included medication and Cognitive Behavioural Therapy (CBT). I was able to access virtual care for my weekly CBT counselling sessions, and my mental health clinician communicated with my family doctor throughout, something I wanted. My spouse and I were also referred to couples therapy and our relationship is improving. Plus, I was able to return to work after 8 weeks, reassured that I could reconnect with my therapist, if needed.
– Carepath Client
In a time of uncertainty, we give you the peace of mind that comes with knowing you are taking action and getting professional support.
Help Comes Quickly
Once you reach out, your assigned mental health clinician will call or email you within 24 to 48 hours to set a first appointment.
Initial appointments are scheduled within five business days, depending on your availability and preference.
Our mental health clinicians are highly trained, specialized and experienced. Most hold a Master’s or doctoral degree and include social workers, clinical counsellors, psychotherapists, mental health nurses and psychologists.
We set up a treatment plan that suits your needs, including recommending a type of psychotherapy that will work for you. If you have a health care team already in place for other conditions, we can work with them too, on your request.
What we offer
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Our mental health support begins with a complete assessment to help your mental health clinician understand you, your hopes and goals.
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Together, we set personalized priorities based on your goals. We discuss what type of counselling will work best for you based on our long experience of helping other clients and what the research tells us works. Examples of psychotherapies that we use include cognitive behavioural therapy (CBT), acceptance & commitment therapy (ACT), EMDR, cognitive processing therapy (CPT), narrative therapy and family or couple therapy, to name some of the common approaches. We help you figure out how to navigate the impact of your mental health challenges in your life, including workplace support options that might be available.
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We arrange regularly scheduled appointments with you so that that you have consistent, predictable care and we regularly evaluate together your progression toward your goals. Most clients begin with consultations every week or two, then move to monthly as treatment resolves. Psychotherapy is a skill-building process and we commonly suggest breaks in therapy to consolidate skills and gain confidence, knowing that we are always just a phone call or email away should you need to return.
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Your treatment plan is confidential, and we will not share information with anyone without your permission.
Many clients say that once they’ve connected with Carepath, they wish they had done so sooner. If you’re uncertain about how we can help, or what goals you might have, reaching out to discuss the possibilities and to ask questions is just fine.
Anyone in the member’s immediate family (including children aged 12-26 who are dependents and in school) can access our mental health support program. The Mental Health program provides support to children <12 years of age through parental coaching and family counselling, though the plan of care is explored with the family to decide the best way forward. Connection to pediatric services can also be facilitated when required.
How to Access
The first step is to confirm you have access to Carepath as part of your benefits.
You can access Carepath in 3 ways:
Call 1-866-883-5956 toll-free
Connect with one of Carepath’s Intake Specialists who will answer any of your questions about the program and complete your registration
Contact form
Fill out the contact form on our website and one of our Intake Specialists will connect with you to continue the registration process
