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How to Access

The first step is to confirm you have access to Carepath as part of your benefits.

You can access Carepath in 3 ways:

Call 1-866-883-5956 toll-free

Connect with one of Carepath’s Intake Specialists who will answer any of your questions about the program and complete your registration

Carepath’s app

Download Carepath’s app for IOS or Android to begin the registration process

Contact form

Fill out the contact form on our website and one of our Intake Specialists will connect with you to continue the registration process

Once you have completed the registration process a Carepath clinician will reach out to you within two business days to start the program.

What to Expect

Based on your health concerns, you are assigned a clinician, either a nurse case manager or mental health practitioner depending on the program you wish to access. They will be your single point of contact during your care.

The first step is a consultation with your clinician to discuss your specific concerns, diagnosis or situation, goals, and any questions you may have. This information helps your clinician tailor a care plan that meets your needs.

We provide regularly scheduled check-ins to help you navigate your path to wellness. Some employers limit the sessions you can have but others have no limits, so you can use us as long as you need to. In mental health though we often recommend breaks in therapy at least every 12-16 sessions to consolidate what you have learned. Of course, you can come back if there are more things you want to address.

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